Table of Contents
Which operating systems are supported by Metavision Intelligence?
Can I use Metavision Intelligence Advanced modules on other platforms than the ones supported?
To do so, you need to acquire the source code of the advanced modules. Contact us for a quote.
What kind of data do we get from a Prophesee sensor?
Prophesee sensor are streaming Contrast Detection (CD) events. They represent a response of a pixel to a change of illumination and are of 2 types:
CD ON events correspond to positive change : from dark to light
CD OFF events correspond to negative change : from light to dark
Can I record data from supported cameras? Which format is used for data recording?
You can record data with Metavision Studio. Data are recorded to RAW format. However, Metavision Studio allows you to export your recording in AVI format.
Alternatively, you can use the application Metavision Viewer to record RAW files. As you have an access to the source code of this application, you can see the Metavision SDK in use and even enhance it to fit your needs.
In addition, you can convert RAW files to the following formats:
How do I know what is the event encoding format of a RAW file?
You can find the EVT format (EVT2 or EVT3) of your RAW file by one of those methods:
How can I check the duration and the event rate of my RAW file?
You can use metavision_raw_info application:
metavision_raw_info -i YOUR_FILE.raw
How can I read IMU data with Metavision?
Some of Prophesee products are able to record IMU (Inertial Measurement Unit) data along with the sensor native data stream. This IMU is not part of our sensors but is mounted on another board (Invensense MPU-9250) within some of our EKVs. Until version 2.0.0, IMU was supported in Metavision, but this feature was not leveraged by any of our partner’s camera, so we decided that supporting it was not relevant for us and we removed it since version 2.1.0 of Metavision Intelligence.
If you want to use the IMU or if you have RAW files that contain IMU data that you want to decode, the easiest way is to use Metavision 2.0.0. Please check our Knowledge Center page on IMU data.
If you want to read IMU data with the latest version of Metavision, you will have to program your own events decoder. In that case, check our Knowledge Center page on IMU format.
How can I retrieve information on installed Prophesee software?
You can retrieve the information on the installed software and their versions with these applications:
How can I retrieve information on plugged cameras?
You can retrieve the information on the plugged cameras with metavision_platform_info application.
What kind of extension USB cable should I use for my camera?
If the USB cables provided with the camera is too short for your use, you will have to use an extension cable, but you have to be careful as you will quickly reach the USB specs length limits for the support of USB 3.0 super speed. Hence, we recommend to use to use an active USB 3.0 extension cable with an external power supply. Here is an example of such a cable: StarTech.com Active USB 3.0 Extension Cable with AC Power Adapter
To avoid flicker events, which non-flickering light source should I use?
The best non-flickering light source is any halogen lighting. If you want LED source, you must double check it is not flickering (lots of them are using PWM modulation for dimming, and produce flicker). We successfully used Dracast Camlux Pro Bi-Color.
Can I use a Virtual Machine (VM) to work with my camera?
Prophesee cameras require USB 3.0, and due to limited support of USB 3.0 by Virtual Machines, your display and USB will not perform as expected, therefore we do not recommend using Virtual Machines.
How can I fix ‘Entry Point Not Found’ when launching Metavision applications on Windows?
When running Metavision applications on Windows, you may hit the following error message: “Entry Point Not Found. The procedure entry point inflateValidate could not be located in the dynamic link library C:\Program Files\Prophesee\bin\libpng16.dll.”
This means version of libpng included in Metavision is incompatible with some other libraries of your installation.
Most probably, there are multiple copies of
zlib1.dll in your installation and the first one found by Windows is not ours.
First, check if multiple
zlib1.dll can indeed be found in your installation.
For this open an explorer and search for
You should at least have one result in the folder
If you find multiple results, you need to reorder your Path environment variables and move Prophesee Paths first. Here is one way to do it:
open the start menu
select edit environment variables of the system
click environment variables
in system variables, locate Path
edit and reorder the environment variables to have Prophesee Paths at the top
How can I fix the error ‘the code execution cannot proceed because msvcp140.dll / msvcp140_1.dll was not found’ on Windows?
During installation of Metavision SDK on Windows, we check the presence of MS Visual C++, and we rely on the registry to know if the libs are there or not.
It seems that the uninstall of the previous MS Visual C++ Redistributable was not done properly (without any visible error), and you could end up with a registry value without the installed software. In this case, the installation of Metavision SDK on Windows could miss MS Visual C++.
To fix the issue, please check if the MS Visual C++ Redistributable is installed. If not, then install it properly.
Why do I get the message ‘Could not enumerate devices on board EVKv2 frame too short to be valid’ when using an EVK2?
This message means that the firmware of your EVK2 needs to be upgraded. To perform the upgrade, follow the procedure described in the Knowledge Center EVK2 upgrade page.
To have access to this page, request an account to the Knowledge Center and contact us (including a copy of the error message you get as well as the Serial Number of your camera) to have access to the EVK2 upgrade page.
How can I fix the error ‘Failed to load module “canberra-gtk-module”’ on Ubuntu?
Install the package required to display videos, as mentioned in the installation tutorial:
sudo apt -y install libcanberra-gtk-module
How can I fix the error ‘No plugin available for input stream. Could not identify source from header’ when reading RAW files?
$ metavision_viewer -i /path/to/my_file.raw [HAL][ERROR] While opening RAW file '/path/to/my_file.raw': terminate called after throwing an instance of 'Metavision::HalException' what(): ------------------------------------------------ Metavision HAL exception Error 101000: No plugin available for input stream. Could not identify source from header: % Date 2021-02-03 11:53:21 % integrator_name Prophesee (...) ------------------------------------------------
This problem can have multiple causes:
the Camera Plugins are not found. If you installed third party plugins or compiled plugins yourself, you need to specify the location of the plugin binaries using the
MV_HAL_PLUGIN_PATHenvironment variable (follow the camera plugins installation guide).
the RAW file is not recognized. The RAW file header contains ASCII information that is used to detect what plugin to use when opening the file with Metavision SDK. If this header is missing some required metadata, opening the file will fail. For example, the error
No plugin availablecould be caused by a missing or malformed
plugin_namein the header. Hence, it’s good practice to check this header with a text editor when hitting this error, and fix it if needed. Note that the application metavision_raw_info prints some information about the RAW file (including the
plugin_name) that could help fix the RAW file. Finally, if you have multiple RAW files to update, contact us so that we can provide you with a script.
How can I fix the error ‘CMake Error Could NOT find Python3’ when compiling OpenEB on Ubuntu?
When compiling OpenEB on Ubuntu,
the generation of the makefiles
might fail with
Could NOT find Python3 whereas you do have a Python version that we support.
This problem can be caused by a more recent version of Python present on your system that cmake is trying to use.
The error could be similar to:
$ cmake .. -DBUILD_TESTING=OFF -- The C compiler identification is GNU 9.3.0 (...) -- Found Boost: /usr/lib/x86_64-linux-gnu/cmake/Boost-1.71.0/BoostConfig.cmake (found version "1.71.0") found components: program_options filesystem timer chrono thread CMake Error at /usr/share/cmake-3.16/Modules/FindPackageHandleStandardArgs.cmake:146 (message): Could NOT find Python3 (missing: Python3_INCLUDE_DIRS Python3_LIBRARIES Development Development.Module Development.Embed) (found version "3.9.5") Call Stack (most recent call first): /usr/share/cmake-3.16/Modules/FindPackageHandleStandardArgs.cmake:393 (_FPHSA_FAILURE_MESSAGE) cmake/Modules/FindPython/Support.cmake:2999 (find_package_handle_standard_args) cmake/Modules/FindPython3.cmake:391 (include) cmake/custom_functions/python3.cmake:63 (find_package) CMakeLists.txt:211 (include)
In that case, we can see that cmake found some version of the Python interpreter, but it then fails because
it does not find other required components from this specific version.
The solution is to specify to cmake which version of Python to use with the option
For example to specify Python3.8:
$ which python3.8 /usr/bin/python3.8 $ cmake .. -DBUILD_TESTING=OFF -DPython3_EXECUTABLE=/usr/bin/python3.8 -- The C compiler identification is GNU 9.3.0 (...) -- Found Boost: /usr/lib/x86_64-linux-gnu/cmake/Boost-1.71.0/BoostConfig.cmake (found version "1.71.0") found components: program_options filesystem timer chrono thread -- Found Python3: /usr/bin/python3.8 (found version "3.8.10") found components: Interpreter Development Development.Module Development.Embed (...) -- Configuring done -- Generating done -- Build files have been written to: /home/user/dev/openeb/build
How to fix the warning ‘New Boost version may have incorrect or missing dependencies’ when compiling on Windows?
When compiling OpenEB or SDK samples on Windows, depending on your version of CMake, you might get warnings like:
CMake Warning at C:/Program Files/CMake/share/cmake-3.20/Modules/FindBoost.cmake:1354 (message): New Boost version may have incorrect or missing dependencies and imported targets
Those warnings can be safely ignored. Though, if you want to get rid of them, you may upgrade to a newer version of CMake, but we don’t fully guarantee you won’t hit other problems as compilation was not tested with the most recent CMake versions.
How can I change the logging level at runtime?
Metavision uses its own logging mechanism with four levels:
Any message that has a higher or equal level will be enabled to pass through, and any message that has a lower level will be ignored.
The default level (
INFO) can be changed by setting the environment variable
MV_LOG_LEVEL. This can help you troubleshoot problems.
For example, to get a more detailed log,
TRACE level can be used:
How to install EVKx driver on Windows 10, if the installation of unsigned drivers is disabled on my PC?
In some cases, the installation of Evaluation Kit drivers could be not authorized on your Windows PC. This depend generally on the policies applied by your IT department. If you are in that situation, you can temporally authorize the installation by following the steps described on this page: How to Install Unsigned Drivers on Windows 10
What should I do when getting HAL error message during Trigger In activation on EVK4?
When Trying to activate Trigger In facility on EVK4, you could get an HAL error message in the terminal window. This message is similar to the one below:
[HAL][ERROR] Unknown field Reserved_15_12 for register PSEE/IMX636/dig_pad2_ctrl [HAL][ERROR] Write: Invalid register
This is a known issue that can be safely ignored since it has no influence on the Trigger In activation. The issue will be fixed in the next Metavision SDK release.
How can I contact Prophesee Support if I was unable to fix my problem using online documentation?
This public online documentation covers many topics of our Metavision Intelligence offer, but more hardware documentation, application notes and support tools can be found in Prophesee Knowledge Center. You can get access to premium content if you are a Prophesee hardware customer by creating your Knowledge Center account. If you are still unable to find an answer to your question, you will then also be able to access our support request ticketing tool to contact support.